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Introduction
What's New in Version 8.5.2 Latest
What's New in Version 8.5
General Requirements
Step 2 — Create database & upload files
Step 3 — Run the web installer
Step 4 — Post-installation & security
System Architecture
File Structure
Roles & Permissions (RBAC)
Modules Overview
Courier — Shipments
Complete Courier Workflow
Shipment Status Flow
Clients & Recipients
Pre-Alerts & Packages (Compras por Internet)
What is a Pre-Alert?
How to Register a Pre-Alert
Converting a Pre-Alert into a Package
Package Management (Compras por Internet)
Package Workflow
Volumetric Weight
Consolidados (Consolidated Shipments)
How Consolidados Work
Agency Role in Consolidados
Consolidated vs. Courier — When to Use Each
Pick Up (Recogidas)
Pick Up Workflow
Tariffs & Pricing (Courier Only)
How Automatic Tariffs Work
Adding a Tariff Rule
Client-Specific Special Tariffs New in v8.5
Advanced Configuration
Company Settings
Notification Settings
WhatsApp API — Ultramsg
Setting Up Ultramsg
WhatsApp Message Flow
Ultramsg API Code Example
SMS — ClickSend Integration
Setting Up ClickSend SMS
ClickSend Best Practices
SMTP — Email Configuration (PHPMailer)
SMTP Configuration (Hostinger / cPanel)
Common SMTP Providers
Custom Notification Templates
Available Template Variables
Template Examples
Email Templates (HTML)
PayPal Setup
Stripe Setup
Paystack Setup
How to Update to v8.5
Update Files & Folders
Update the Database
Development Guidelines
Adding a New Module
The sidebar is blank after login. What do I do?
I get a 500 error on customers_list.php
Automatic tariff is not calculating — why?
WhatsApp messages are not being sent
How do I support multiple languages?
Where do I get support?
Authentication
Public Tracking
Shipments
Rates
Customers
Driver Endpoints
Locations
Warehouse
Endpoint Summary
Full Technology Stack
Project Folder Structure
System Architecture Diagram
Request Data Flow
Authentication Architecture
Permissions Architecture (Spatie)
Dynamic Settings Store
What is Deprixa Plus?
The 5 Roles
Technical Highlights
3.1 First Login
3.2 Company Profile & Branding
3.3 Your First Branch
3.4 Your First Employee
3.5 Your First Driver
3.6 Your First Customer
3.7 Your First Shipment
3.8 Tracking It Publicly
What's Next?
2.1 Server Requirements
2.2 Shared Hosting / VPS / cPanel
2.3 Step-by-Step Installation Wizard
2.4 Cron Job Setup
2.5 Post-Install Checklist
2.6 Updating to a New Version
2.7 Common Installation Errors
1.1 What is Deprixa Plus
1.2 Who Is It For
1.3 How the System Works — The Big Picture
1.4 Key Concepts & Glossary
1.5 Multi-Tenant Explained in Plain English
1.6 What’s Included in the Package
Platform Features
What It Does
Payment Flow
Invoice Generation
Billing Report
Reconciliation
Payment Gateways
Billing Permissions
Troubleshooting
Overview
Permissions
COD Flow
COD Statuses
COD Fields on the Shipment
COD Index Page
Overview
Commission Rules
Commission Calculation
Commission Reversal
Commission Statuses
Commission Index
Reports
Overview
Creating a Contract
Contract Services
International Options
Contract Status
Signed Contracts
Contract Pricing During Shipment Creation
What It Does
The Locker / Casillero Concept
Pre-Alerts (Package Announcements)
My Locker Dashboard
My Contacts
Customer Registration
Locker Configuration (Admin)
Troubleshooting
Overview
Who Uses It
Customer CRUD
Customer Contacts (Frequent Recipients)
Bulk Import
Customer Portal Registration
Permissions Matrix
Tips
Troubleshooting
11.1 Branding — Logo, Colors & Fonts
11.2 Languages
11.3 Landing Page Builder
11.4 Email Notification Templates
11.5 Shipment Label Templates
11.6 Invoice Templates
White-Label Checklist
What This Module Does
Who Uses It
Where to Find It
Screen Walkthrough: Logistics Dashboard
Screen Walkthrough: Driver Dashboard
Setup Checklist Card
Step-by-Step: Daily Dashboard Review
Tips and Best Practices
Troubleshooting
What This Module Does
Who Uses It
Screen Walkthrough
Step-by-Step: Assigning Shipments to Drivers
Auto-Optimize
Manifests
Dispatch Workflow
Tips and Best Practices
Troubleshooting
Overview
Method 1: CSV / Excel Shipment Import
Method 2: Deprixa Pro SQL Migration
Import Job Tracking
Troubleshooting
Access Control
10.1 Payment Gateways
10.2 Notification Channels
10.3 Maps & Geocoding
10.4 Carrier Accounts
10.5 Notification Rules
Overview
Invoice Lifecycle
Creating an Invoice
Invoice Fields
Taxes
Line Items
Recording Payments
Overdue Handling
Credit Notes
PDF Export
Recurring Invoices
Payment Tracking
Tips for Power Users
Overview
Page Sections
Admin Panel
Image Management
Tracking & Rate Calculator
Animations
Multilingual Support
Best Practices
Overview
Permissions
Routes & URLs
Field Reference
My Locker — Customer Dashboard
Integration with Pre-Alerts
How to Use (Admin)
Overview
Who Uses It
Creating a Pickup
Field Reference
Pickup Lifecycle
Permissions
Routes & URLs
Tips
Troubleshooting
Overview
The Plugin Marketplace
Available Plugins
Purchasing a Plugin
Installing a Plugin
Managing Plugins
Plugin Licenses
How Plugins Integrate
Custom Plugins
Frequently Asked Questions
Overview
Permissions
Routes & URLs
Field Reference
Status Workflow
How to Use
What It Does
Three Building Blocks
Rate Zones
Rate Cards
Rate Rules
How the Calculator Works
CSV Import / Export
Rate Calculator (Interactive)
Services (Fallback Pricing)
Troubleshooting
Overview
Shipment Report
Financial Report
Returns Report
Dashboard Charts
Branch & Zone Profitability
Access Control
Tips
Overview
Permissions
Creating a Return
Status Workflow
Automatic Commission Reversal
Return Detail Page
Returns Index
8.1 Plans
8.2 Subscription Lifecycle
8.3 Wallet & Recharge
8.4 Invoices & PDF Download
8.6 Plan Limits Enforcement
1. Company Profile
2. Branding
3. Region & Formats
4. Shipping Configuration
5. Tracking & Numbers
6. Services
7. Shipment Statuses
8. Notifications
9. Integrations
10. Security
11. Billing
12. Branches
13. Departments
14. HS Codes
15. Lockers Config
16. Landing Page
18. Roles & Permissions
19. Audit Log
20. Maintenance
21. Updates
What This Module Does
Who Uses It
Where to Find It
Screen Walkthrough
Step-by-Step: Creating a Shipment
Statuses and Workflow
Labels
Bulk Actions
Tips and Best Practices
Troubleshooting
How Updates Work
Checking for Updates
Applying an Update
What's Preserved During Updates
Rollback & Recovery
Frontend Assets
Best Practices
FAQ
Role-Based Access Control
4.1 Super Admin — Platform Owner
4.2 Admin — Company Manager
4.3 Employee — Office Staff
4.4 Driver — Delivery Agent
4.5 Customer — End Client
How to Assign Roles
Custom Permissions
Role Comparison Matrix
Overview
Who Uses It
Warehouse Reception
Inventory Sections
Manifests
Permissions
Tips
Troubleshooting
6.1 Customer Registration & Onboarding
6.2 Pre-Alerts: Announcing Incoming Packages
6.3 Shipment Creation
6.4 Pickups: Collecting Packages
6.5 Warehouse Reception & Inventory
6.6 Dispatch and Driver Assignment
6.7 Driver Workflow
6.8 Delivery, Failed Delivery & Retry
6.9 Returns Processing
6.10 Tracking & Notifications
6.11 Invoicing and Payments
6.12 Reports and Reconciliation
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