Deprixa Plus — Invoicing · Credit Notes

A credit note is a document issued to reverse or partially refund an invoice. Use credit notes when:

• A shipment was charged incorrectly
• A service was not delivered as promised (e.g., missed delivery window)
• A client was double-billed
• A discount was agreed after invoicing

To issue a credit note: open the original invoice and click "Issue Credit Note." Select whether to credit the full amount or a partial amount. The credit note is linked to the original invoice and reduces the client's outstanding balance. Credit notes can also be applied as a deduction on the client's next invoice.