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Deprixa Plus - The Ultimate Courier & Logistics SaaS Platform

Deprixa Plus — Import & Migration · Troubleshooting

ProblemCauseSolution
All rows show as "Skipped"Records already exist in the systemThe importer skips duplicates. This is expected behavior for re-imports. Check the import detail view for specific skip reasons.
CSV import fails validationMissing required columnsEnsure your file includes all required columns (sender name, sender phone, sender address, receiver name, receiver phone, receiver address, weight). Download and use the template.
SQL file rejectedFile contains dangerous SQL operationsThe importer blocks files with DROP, TRUNCATE, DELETE, or UPDATE statements. Export only the table data (INSERT statements) from phpMyAdmin.
"Table not found" errorSQL file does not contain expected tableEnsure the file contains INSERT INTO `cdb_add_order` statements. Verify you exported the correct table from Deprixa Pro.
File upload rejectedFile exceeds size or count limitsEach file must be under 20 MB. Maximum 6 files per upload. Accepted formats: .sql, .txt for SQL imports; .csv, .xlsx for CSV imports.