| All rows show as "Skipped" | Records already exist in the system | The importer skips duplicates. This is expected behavior for re-imports. Check the import detail view for specific skip reasons. |
| CSV import fails validation | Missing required columns | Ensure your file includes all required columns (sender name, sender phone, sender address, receiver name, receiver phone, receiver address, weight). Download and use the template. |
| SQL file rejected | File contains dangerous SQL operations | The importer blocks files with DROP, TRUNCATE, DELETE, or UPDATE statements. Export only the table data (INSERT statements) from phpMyAdmin. |
| "Table not found" error | SQL file does not contain expected table | Ensure the file contains INSERT INTO `cdb_add_order` statements. Verify you exported the correct table from Deprixa Pro. |
| File upload rejected | File exceeds size or count limits | Each file must be under 20 MB. Maximum 6 files per upload. Accepted formats: .sql, .txt for SQL imports; .csv, .xlsx for CSV imports. |