Deprixa Plus — User Roles Explained · 4.3 Employee — Office Staff

Who is the Employee?

Operations staff handling day-to-day logistics work — warehouse clerks, dispatchers, customer service agents.

What They See

The following modules are available to Employees by default:

• Dashboard
• Shipments
• Tracking
• Warehouse
• Dispatch
• Pickups
• Customers
• Lockers
• Pre-Alerts
• Billing
• Returns
• COD (Cash on Delivery)
• Import

Key Capabilities

• Create and edit shipments
• Process warehouse receipts and scanning
• Manage pickups (create, assign, complete)
• Handle customer accounts (create, edit)
• Process returns and COD collections
• Import shipments from spreadsheets

What They Cannot Do

• Access settings (except view-only for pricing and services)
• Manage users or roles
• View financial reports or export billing data
• Delete customers

A Typical Day

Receive packages at the warehouse, create shipments, process pre-alerts from customers, assign pickups to drivers, and handle returns.