Deprixa Plus — Lockers · Integration with Pre-Alerts
Lockers and Pre-Alerts are tightly integrated. When a customer creates a pre-alert from their My Locker dashboard, the pre-alert is automatically associated with their locker. The locker code is included in the pre-alert record for warehouse staff to identify where to place the incoming parcel.
The typical workflow for international locker operations is:
- Admin assigns a locker to the customer in the Lockers module.
- Customer shares their locker code and warehouse address with the international retailer or carrier.
- Customer creates a pre-alert in My Locker when a package ships, providing the tracking number, carrier, and description.
- Package arrives at the warehouse addressed to the locker code.
- Staff locate the pre-alert, mark it as received, and convert it to a shipment for final delivery or customer pickup.
See the Pre-Alerts module documentation for full details on the pre-alert workflow.