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Returns are always linked to an existing shipment. When creating a return the following fields are required:FieldTypeRequiredDescriptionOriginal ShipmentR…
The Returns module handles reverse logistics and refund processing. When a customer requests a return due to damage, wrong item, non-delivery, or any othe…
PermissionCapabilityDefault Rolesreturns.viewView the returns list and individual return records. Required for sidebar navigation to appear.Admin, Employe…
Each return has a detail page that displays:Original shipment info — tracking number, sender, recipient, delivery date, and shipment total.Return reason —…
The returns index page lists all return records with the following capabilities:Filter by status — quickly view only Requested, Approved, Received, Comple…
StatusMeaningNext PossibleRequestedReturn has been submitted and is awaiting review by an administrator.Approved, DeniedApprovedReturn request has been ap…
Default PlansFive plans are seeded by default. Super Admins can edit these or create custom plans.PlanPrice / moShipmentsUsersBranchesExtrasFree$05021—Sta…
State MachineSubscriptions move through the following states:FromToTriggertrialactiveFirst payment receivedactiveactiveSuccessful renewalactivegrace_perio…
Each organization has a prepaid wallet with a balance denominated in the platform's configured currency. Subscriptions are debited from this wallet o…
Invoices are generated automatically on subscription renewal and wallet recharge.Invoice FieldsFieldDescriptioninvoice_numberFormat: SAAS-INV-YYYYMM-XXXXt…
The SaasUsageService validates resource consumption before each operation. When a limit is reached, the operation is blocked with a clear error message sh…
Path: Settings > CompanyThe Company Profile is the master record for your organization. This data appears on invoices, PDF labels, the public tracking …
Path: Settings > SecurityHarden your Deprixa Plus installation with authentication policies, session controls, and access restrictions.Screenshot: Secu…
Path: Settings > BillingConfigure invoice details and connect payment gateway accounts for online payments. For detailed billing workflows, see the Bil…
Path: Settings > BranchesDefine physical office or warehouse locations. Branches can be assigned to shipments and users, enabling multi-location operat…
Path: Settings > DepartmentsOrganize your team into departments for internal routing and reporting purposes.Screenshot: Departments management pageSett…
Path: Settings > HS CodesManage Harmonized System codes for international shipments. HS codes are required for customs declarations and are selected du…
Path: Settings > Lockers ConfigConfigure the auto-generated locker codes used for parcel locker pickup points.Screenshot: Lockers configuration pageSet…
Path: Settings > Landing PageCustomize the public-facing landing page content, hero section, features list, and call-to-action buttons. For full detail…
Path: Settings > RolesCreate and manage roles with granular permission sets. Assign permissions per module and action (view, create, edit, delete). For…