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The auto-optimize engine distributes unassigned shipments across available drivers using a Genetic Algorithm (GA) to balance workload and minimize travel …
The dispatch process follows this workflow from shipment creation through delivery:StepActionResulting Shipment StatusPerformed By1Shipment createdPending…
A manifest is a delivery run document that groups multiple shipments for one driver. Manifests can be created manually from the Dispatch or Warehouse modu…
The Dispatch page is organized around a central map with flanking panels:Center: Live MapThe main area displays a live map showing driver positions and de…
Manual Assignment· 1Select ShipmentsIn the right panel (Unassigned Shipments), check the shipments you want to assign. You can use filters to narrow by de…
Enable GPS tracking: The driver dashboard sends the driver's location every 30 seconds when GPS is enabled in the browser. Ensure drivers allow locat…
ProblemPossible CauseSolutionMap shows no driver markersNo drivers have GPS enabled, or no drivers are assigned to the current branchVerify that drivers h…
The Dispatch module provides a real-time operational map showing driver positions via GPS, manifest management for grouping shipments into delivery runs, …
RoleAccess LevelAdminFull access — view map, assign drivers, create manifests, run auto-optimizeEmployeeFull access — same capabilities as Admin within th…
Navigate to yourdomain.com/login in your browser.Enter the admin email and password you created during the installation wizard.You'll land on the Das…
Company ProfileGo to Settings → Company Profile.Fill in your details: Company Name, Legal Name, Tax ID, Email, Phone, Address, and Country.Click Save.Bran…
Go to Settings → Branches.Click Add Branch.Enter: Name (e.g., "Main Office"), Address, City, State, Country.Click Save.What Is a Branch?A branch…
Go to Settings → Users & Team.Click Add User.Fill in: Name, Email, select Role = Employee, and assign to your Branch.Set a password (or leave blank to…
Go to Settings → Users & Team.Click Add User.Fill in: Name, Email, Phone, select Role = Driver.Click Create.The driver can now log in and see their Dr…
Go to Customers in the sidebar.Click Add Customer.Fill in: Name, Email, Phone, Address, Country, State, City.Click Create.Alternative: Share your customer…
This is the main event. Follow these steps to create your first tracked shipment.· 1Sender & ReceiverGo to Shipments in the sidebar, then click Create…
Copy the tracking number from the shipment detail page.Open a new browser tab (or incognito window).Navigate to yourdomain.com/tracking.Paste the tracking…
Now that you have a working setup, explore these guides:Rates & Pricing — Set up zones and pricing rulesWarehouse — Receive packages and manage invent…
RoleAccessAdminFull access to both import methodsEmployeeFull access to both import methodsCourierNo accessCustomerNo accessAccess requires the shipments.…
Every import (CSV or SQL) creates an ImportJob record that you can review at any time. This provides a full audit trail of all import activity.Import Hist…