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Path: Settings > Audit LogA read-only log of all system actions performed by users. Every create, update, and delete operation is recorded with a times…
Path: Settings > BrandingCustomize the visual appearance of the entire application. Changes are applied in real time with a live preview panel before s…
Path: Settings > MaintenanceSystem health tools for administrators. Use these utilities to keep the application running smoothly.Screenshot: Maintenanc…
Path: Settings > UpdatesManage application updates from within the admin panel.Screenshot: Updates pageToolWhat It DoesCheck for UpdatesQueries the upd…
Path: Settings > LocaleControl the language, timezone, date/time formats, and measurement units used across the entire platform.Screenshot: Region and …
Path: Settings > Shipping ConfigDefine global tax, surcharge, and fallback pricing rules that apply to all shipments unless overridden by a specific ra…
Path: Settings > TrackingConfigure how tracking numbers are generated and how labels are formatted for printing.Screenshot: Tracking and label configur…
Path: Settings > ServicesDefine the shipping service types your company offers (e.g., Express, Standard, Same-Day, Freight). Each service can have its …
Path: Settings > Shipment StatusesManage the status pipeline for shipments. Each status has a color and icon that appear in the shipment timeline, trac…
Path: Settings > NotificationsConfigure email (SMTP), SMS (Twilio), and WhatsApp (UltraMsg) channels. Then define which events trigger notifications an…
Path: Settings > IntegrationsConnect Deprixa Plus with third-party carriers, mapping providers, and OAuth services. Each integration card shows its con…
Select multiple shipments using the checkboxes in the list view to access bulk operations:ActionDescriptionArchiveMove selected shipments to the archive f…
PDF shipping labels can be generated from the Shipment Detail page or in bulk from the shipments list. Labels include:Company logo and contact information…
Shipments List PageThe main view shows a paginated, sortable, filterable table of all shipments. Key columns include tracking number, sender, receiver, st…
Every shipment follows a defined state machine. Only valid transitions are allowed — the system enforces this in the UI and API.StatusCodeDescriptionNext …
Shipments are created through a 4-step wizard. Click + New Shipment to begin. The "Ship Now" button from the public rate calculator also lands o…
Use customer search: Always search for existing customers in Step 1 before entering new contact details. This keeps your CRM clean and avoids duplicate re…
ProblemPossible CauseSolutionNo rate options appear in Step 3No rate card covers the origin-destination pair, or rate cards are inactiveGo to Settings → R…
The Shipments module manages the full lifecycle of every package your company handles — from the moment it is booked until it is delivered, returned, or c…
Navigate to Main → Shipments in the left sidebar menu. You can also access the shipment creation wizard from the + New Shipment button in the top navigati…